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  • How to resubmit the request section?
  • Unable to access the site, its keep spinning from long time
  • Applicants are unable to import responses from the existing application.
  • The apply button is greyed out
  • How do the student change the request section the person has become non -responsive and the application deadline is soon?
  • Recommender has not received the email.
  • The recommender/counselor is getting an error message.
  • The users are receiving email notifications of another user.
  • How to merge two users into one organization?
  • How to assign a new primary user to an existing application?
  • Applicant's data got deleted from the essay questions, they had completed it but now it's not showing.
  • How do the student change the request section the person has become non -responsive and the application deadline is soon?
  • Can a user import answers from the existing application without copying each and every data
  • Applicants are unable to answer the questions. 
  • How do I resend my Request?
  • How do I submit mid year / end of year evaluations to receive funding?
  • Where do I submit thank you letters or acknowledgements?
  • How do I accept or deny my award?
  • What is the status of my application?
  • Applicant sent the request to recommenders, but can’t submit or is afraid to submit because percentage bar is not complete yet.
  • The deadline has passed, how do I submit to my application.
  • Sections not showing 100% complete even if all Questions filled.
  • I can’t find the submit button?
  • How does my parent or guardian view my application.
  • How do I get a copy of my application and the attached documents.
  • How do I print my application.
  • How does my parent get access to sign the application?
  • My recommender does not have an email address.
  • I have hard copies of the letter of recommendation, what do I do with them.
  • My recommender accepted the request, but now does not want to do it. What do I do now?
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