FAQs
- Unable to access the site, its keep spinning from long time
- Applicants are unable to import responses from the existing application.
- The apply button is greyed out
- How do the student change the request section the person has become non -responsive and the application deadline is soon?
- Recommender has not received the email.
- The recommender/counselor is getting an error message.
- Link is not working to submit the recommendations.
- The users are receiving email notifications of another user.
- How to merge two users into one organization?
- How to assign a new primary user to an existing application?
- Applicant's data got deleted from the essay questions, they had completed it but now it's not showing.
- How do the student change the request section the person has become non -responsive and the application deadline is soon?
- Can a user import answers from the existing application without copying each and every data
- Applicants are unable to answer the questions.
- How do I resend my Request?
- How do I submit mid year / end of year evaluations to receive funding?
- Where do I submit thank you letters or acknowledgements?
- How do I accept or deny my award?
- What is the status of my application?
- Applicant sent the request to recommenders, but can’t submit or is afraid to submit because percentage bar is not complete yet.
- The deadline has passed, how do I submit to my application.
- Sections not showing 100% complete even if all Questions filled.
- I can’t find the submit button?
- How does my parent or guardian view my application.
- How do I get a copy of my application and the attached documents.
- How do I print my application.
- How does my parent get access to sign the application?
- My recommender does not have an email address.
- I have hard copies of the letter of recommendation, what do I do with them.
- My recommender accepted the request, but now does not want to do it. What do I do now?