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  3. As a Proxy, I need to know how to…

As a Proxy, I need to know how to…

  • I did not receive my credentials to log in?
  • I do not know what my password is?
  • I have forgotten my password, how do I retrieve it?
  • I entered my user id and password, but received an error message "invalid user id/password", what does that mean?
  • I do not know what my user id is?
  • How do I change my user id?
  • How do I change my password?
  • Where do I find the application that I am assisting to fill out?
  • I started my application, now I want to add a a proxy, can I?
  • I did not create my application with the Proxy feature, but I want to turn it on now after it has gone live. Can my applicants add a proxy to a started applications?
  • The Applicant can see all users in the system when searching for a Proxy, can we hide the user list? Or can they search differently?
  • Where does the Proxy go to see the applications that have been started on their behalf?
  • I assigned a Proxy to my Application, where do I go to see that application, it is missing in My Applications Tab?
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