Team CommunityForce
- Total activity 1067
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Activity overview
Latest activity by Team CommunityForce-
Team CommunityForce created an article,
New Year, New Beginnings - Migration of Zendesk to FreshService
CommunityForce is pleased to announce that we will be moving to a better and more up to date CSM platform to make sure that we cater to our esteemed clients in the most efficient manner. We will be...
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Team CommunityForce created an article,
Upcoming Changes on Zendesk
We have made some changes on the categories while raising tickets on Zendesk. These changes are essential to make sure that we are providing a great Customer Service Experience for all of our clien...
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Team CommunityForce created an article,
9. Getting an Excel Report of all Your Scores
If you wish to have an Excel Report of the Applicants you have scored on for a specific task, you can do so while in the Review Applicants page for that specific task. Step 1: From the Review App...
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Team CommunityForce created an article,
8. Additional Push Scores option for Reviewers (optional feature)
Step 1: Once you complete the individual Applicant Score Sheet review for an applicant you will click either the Save and Exit or Save and Next, button: Step 2: If you have been assigned to tha...
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Team CommunityForce created an article,
7. Submitting Your Applicant Scores
If the Submit functionality is being used by the agency you are reviewing for, you must Submit all your reviews prior to the review process being completed. You can only Submit completed reviews....
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Team CommunityForce created an article,
6. Getting the Score Card PDF
Once you have saved your replies for an applicant you can get a PDF showing how you replied to each specific question in the tasks. You will not be able to see replies until you have Saved them fi...
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Team CommunityForce created an article,
5. Reviewing the Applicant’s Application and Completing Task/Score Sheet
Step 1: To open the Applicant’s Score Sheet for a specific Task. While in the Review Applicants listing, click on the Applicant Name listed in the task that is highlighted in blue. Step 2: Depe...
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Team CommunityForce created an article,
9. Getting an Excel Report of all Your Scores
If you wish to have an Excel Report of the Applicants you have scored on for a specific task, you can do so while in the Review Applicants page for that specific task. Step 1: From the Review App...
-
Team CommunityForce created an article,
8. Additional Push Scores option for Reviewers (optional feature)
Step 1: Once you complete the individual Applicant Score Sheet review for an applicant you will click either the Save and Exit or Save and Next, button: Step 2: If you have been assigned to tha...
-
Team CommunityForce created an article,
7. Submitting Your Applicant Scores
If the Submit functionality is being used by the agency you are reviewing for, you must Submit all your reviews prior to the review process being completed. You can only Submit completed reviews. ...