FAQ - Ver 9.5
As an Applicant, I need to know how to...
- How do I resend my Request?
- How do I submit mid year / end of year evaluations to receive funding?
- Where do I submit thank you letters or acknowledgements?
- How do I accept or deny my award?
- What is the status of my application?
- Applicant sent the request to recommenders, but can’t submit or is afraid to submit because percentage bar is not complete yet.
As an Reviewer, I need to know how to...
- Can I pull or create a report with all my scores for each assignment?
- My percentage complete is not 100% in my dashboard.
- My percentage complete is not calculating.
- Application is missing sections, questions, and/or attached document.
- A question is missing from my scorecard.
- How do I print my scores?
As an Recommender, I need to know how to...
- Who do I contact for assistance with recommendations?
- I am unable to submit my recommendation successfully?
- My recommendation is not saving.
- I uploaded the wrong document, how do I delete it to add a new document.
- I accepted the request, but now I don’t want to do it. What do I do now?
- I accidently denied the recommendation request, what do I do?
As a Proxy, I need to know how to…
- I did not receive my credentials to log in?
- I do not know what my password is?
- I have forgotten my password, how do I retrieve it?
- I entered my user id and password, but received an error message "invalid user id/password", what does that mean?
- I do not know what my user id is?
- How do I change my user id?
As a Collaborator, I need to know how to…
- I did not receive my credentials to log in?
- I do not know what my password is?
- I have forgotten my password, how do I retrieve it?
- I entered my user id and password, but received an error message "invalid user id/password", what does that mean?
- I do not know what my user id is?
- How do I change my user id?